Development of a Guidebook for Pharmacists on Diabetes Management
Canadian Pharmacists Conference ePoster Library. MacCallum L. 05/29/15; 98464; 7
Dr. Lori MacCallum
Dr. Lori MacCallum
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Developmentof a guidebook for pharmacists on diabetes management

Poster#: P32


LoriMacCallum,BScPhm, PharmD


LoriMacCallum,BScPhm, PharmD

OBJECTIVE(S): Develop a comprehensive and easy-to use resource for communitypharmacists in diabetes management.

METHOD(S): Starting with Canadian clinical practice guidelines in diabetes,hypertension and dyslipidemia, recommendations were identified thatare most relevant to pharmacists. Experts, primarily pharmacists,developed content based on these recommendations, supplementing itwith additional information pharmacists need to know to implementthese recommendations. To ensure usability, representatives from 3community pharmacies reviewed the draft content and tested it intheir pharmacies with their staff. Feedback was then provided on therelevance, ease of use and completeness of the content. Using aniterative design approach, the content was continually revised over a6 month period until it met the needs of the end-user. Informationarchitecture and layout were completed with the assistance of auser-experience designer. A second set of experts, primarilyphysicians, reviewed the final content for accuracy.

RESULT(S): A Guidebook for Pharmacists on Diabetes Management is basedon Canadian clinical practice guidelines. The information has beentailored to the needs of pharmacists by distilling down to the mostrelevant recommendations and supplementing with information that isnot found in the guidelines and supports the implementation of theserecommendations in daily practice.

CONCLUSION(S): Involving the end-user, the community pharmacist, in the developmentprocess and understanding the context in which it will be used, thebusy community pharmacy, the Guidebook is a resource that iscomprehensive, easy to use and tailored to the needs of pharmacistsas they care for diabetes patients.

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